Services

All Leasys Contract Hire agreements include a dedicated Driver Helpline for Service Booking and Driver Assistance, meaning there is one single point of contact for drivers’ use, and so you can be reassured that help is never far away if required.  The Driver Helpline is available 24/7, giving you extra peace of mind.

Our dedicated team is ready to assist you with the following:

• SERVICE BOOKING.
• BREAKDOWN ASSISTANCE.
• TYRE REPLACEMENT.
• SERVICE, MAINTENANCE AND REPAIR.
• WINDSCREEN AND GLASS (REFERRAL SERVICE).

All Leasys Contract Hire agreements include UK & European Roadside assistance, meaning that you can be reassured that help is never far away in the case of an incident for you or your drivers.

What is included?

• Recovery - We will come to the driver to repair your broken-down vehicle at the roadside, and if we can’t repair on the spot, we’ll support the driver to get to the nearest franchised retailer, or a destination of the drivers’ choice.
• Mobility - To allow the driver to continue their journey if their vehicle cannot be repaired, we cover car hiring, alternative transport or overnight accommodation. T&Cs apply.
• 24/7 support - We’re available at all time via the Leasys Driver Helpline.
• Repatriation - We will cover the costs to get the driver back to the UK if they breakdown in the EU.

What happens in case of European breakdown?

We will cover the costs to get the driver back to the UK if they breakdown in the EU.
It includes:

• Roadside assistance in Europe, recovery to a local garage and a contribution towards diagnosis and repairs. T&Cs apply depending on the country.
• Alternative transport or accommodation whilst the vehicle is being repaired.
• Help getting the driver and your vehicle home if it cannot be repaired by the planned return date.
• Replacement driver if the driver (including driver and passengers) cannot drive the vehicle due to illness or injury.

How does it work?

• This service is included at no additional cost as part of your Contract Hire agreement.
• Roadside Assistance is available 24/7 via the Driver Helpline

Leasys cover the cost of the Road Fund Licence for all Contract Hire agreements – also known as Vehicle Excise Duty (VED), meaning that you do not have to pay road tax.

What is it?

The Road Fund Licence (RFL) is a taxation imposed by the government on all roadworthy motor vehicles. The cost of Road Fund Licence is based on the emissions the vehicle produces.

Is the VAT recoverable?

The Value Added Tax (VAT) is charged when a VAT-registered business sells to another business or to a private customer, and it includes the Road Fund Licence. If your business is VAT registered, you can therefore claim back:
For a car: 50% of the VAT on the Road Fund Licence.
For a van: 100% of the VAT on the Road Fund Licence.

Benefits for you:

1. Efficiency - All taken care of by Leasys so you can enjoy your new vehicle.
2. Hassle-free motoring.
3. Save cost - up to 100% VAT recoverable (for Business Contract Hire).

You can choose, for an extra cost added within the monthly rental, to maintain your vehicle(s) with our Full Maintenance & Tyre Package, which includes:

Servicing & Repair

All Maintenance work, including replacement tyres, batteries and exhausts must be carried out by a Retailer approved by Leasys. A Warranty and Services booklet will be delivered with your vehicle and would need to be stamped by the servicing Retailer each time a service is carried out on the vehicle for warranty purposes.

If your contract includes a Maintenance package, Leasys will meet the costs of all scheduled servicing, engine, transmission, suspension and electrical repairs except those caused by neglect or misuse.

Tyres

Replacement of tyres due to Fair Wear and Tear is included within a full Maintenance contract.
The legal minimum tyre tread is 1.6mm – however, we allow replacement at 2.0mm.

MOT Tests

MOT Tests need to be carried out 2-4 weeks before the due date so that we have the certificate in goodtime to re-licence your vehicle.
It is important that you only use the company recommended by us before fitting replacement tyres, batteries or exhausts.

Maintenance

Maintenance can be booked via your dedicated Driver Helpline and the My-Leasys Booking Portal under the help and contact sections.

MY-LEASYS

Our Windscreen & Glass service is provided by a Leasys appointed third party: National Windscreens.
With an easy access to reliable repair and replacement services at negotiated prices, you can ensure that your vehicle's windscreen and glass are well-maintained and protected.
Competitive rates are offered if you choose to use this referral service.

Features & Benefits for you:

1. Maximise efficiency - It reduces work and time involved in managing a glass repair / replacement
2. Access support 24/7 - It is always available via your dedicated Driver Helpline.
3. Keep your drivers safe - For vehicles equipped with ADAS (Advanced Driver Assistance Systems) technology, a full ADAS calibration service is available
4. Guaranteed protection - Glass repairs and replacements performed come with a lifetime workmanship guarantee.
5. Avoid additional costs - Our supplier will consider repair as the first option.

Leasys and Allstar have teamed up to provide a new fuel card solution to our business customers ensuring that fuel and charging needs are seamlessly met. With easy access to one of the UK's largest combined fuel and electric charging networks, you can optimise your fleet's efficiency while saving costs.

Here's why this optional solution is the right choice for your business:

Features & Benefits for you:

1. Tailored options for your needs - Choose from a variety of cards, including options for Low Emission Vehicles (LEV), ensuring that the solution perfectly aligns with your business requirements.
2. Convenient access with wide coverage - Enjoy easy access to a vast network of fuel and EV charging stations, including leading brands like Peugeot, Citroën, Vauxhall, Fiat, DS, Jeep & Tesla, minimising stops and maximising efficiency.
3. Cost savings for your business - Benefit from discounted fuel rates and cost-efficient home charging options, ensuring that your business remains profitable while reducing expenses.
4. Streamlined reporting and management - Access comprehensive online reporting at the touch of a button, providing insights into fleet and transaction levels, saving time and eliminating the need for manual record-keeping.
5. Flexible purchase controls - Set purchase controls per card, allowing you to manage and monitor spending effectively while maintaining control over your budget.
6. Effortless driver onboarding - Onboard new drivers or employees quickly and easily via the Allstar portal, ensuring seamless integration into your fleet management system.

With the Allstar fuel card solution, you'll maximise efficiency, reduce costs, and gain full visibility and control over your fuel and charging expenses. 

Choice of cards available for your convenience

Electric Charging Card:

• Allstar One Electric - Access one of the UK's largest combined fuel and electric charging network with one card. Benefit from 19,000+ charge points, 29,000+ connectors, and 6,000+ locations across 34 networks.
• Allstar Electric - Includes Allstar Electric features, plus give you access to 90% of UK fuel sites, meaning one card for both your fuel and electric requirements.

Fuel Card:

• Allstar One - Access a large network of 7,700 multi-branded sites, including 90 UK locations from all major oil brands, and access to 1,600 Discount Diesel sites.

Business Expenses Card:

• Allstar Expense - Partner your Allstar fuel card for purchases like paying suppliers and buying stock, and enjoy ultimate control over purchase categories.
• Allstar Plus - Includes Allstar Expense features, plus access to the UK’s largest fuel card network including all major oil brands, and further opening to wider vehicle related goods, services and business expenses.

NB: Customers are referred to and contract with Allstar for card provision, and conditions apply.