FAQ
You can find a lot of useful information about your contract on our frequently asked questions.
Our Service Promises
We aim to answer customer service calls within 20 seconds and respond to complaints within 5 working days.
Driver Support is available 24 hours a day, 365 days a year. Our Customer Service team is available Monday to Friday, 9am to 5pm.
We aim to provide standard quotes within 1 working day and bespoke vehicle quotes within 2-3 working days.
Our service commitments cover quotations, delivery, maintenance, complaint handling, accident support and vehicle returns.